Thank you for choosing IntelliGen’s online store for your learning needs. Our shipping and refund policy is outlined below:
- Digital Delivery: All lessons are delivered in digital PDF format. Upon completing your purchase, a download link for the PDF file(s) will be sent directly to the purchaser's email address provided at checkout.
- No Physical Shipping: As all products are digital, there is no physical shipping involved. Therefore, there are no shipping fees or physical delivery times.
- Instant Access: Once payment is confirmed, you should receive an email with your downloadable PDF(s) immediately. Please check your spam or junk folder if you do not see it in your inbox.
- Download Support: If you encounter any issues accessing your digital lesson(s), please contact us, and we’ll be happy to assist.
- Non-Refundable: Due to the nature of digital downloads, purchases are non-refundable. However, if you experience any technical issues or have questions, please contact us.
We appreciate your understanding and hope you enjoy your lessons.
